Questions

Usually PMs arrive immediately, but sometimes they are delayed due to system risk control. Asking customer service will not give a specific reason. We remind customers to be mentally prepared for this to avoid delaying the use of your funds.

The delay usually ranges from tens of minutes to several hours. Although the PM funds have been sent out, they are still in the PM official review status and have not yet reached the other party's account. The delay in the PM system cannot be changed by any means. At this time, the funds are already in transit and cannot be returned, so we can only wait patiently. Even if we are an official partner of the PM, this is no exception. If you have any doubts about this, you can consult the official customer service in the PM's internal email.

The following are some responses from PM officials after consulting them:

This situation has also occurred with other exchange merchants, so please understand more and urge less.